This patch corrects the issue in which the scanned image or file
cannot be found on the computer after scanning. If you experience
this issue after installing or upgrading to HP Solution Center 13,
download and install this update.
Important: This patch only works with HP Scanjet Full Feature
Software version 13.0.
Click Download above and then click Run to start the
installation.
This patch fixes incompatibilities between the HP Scanjet 7800
or HP Scanjet N6010 and some older PC chipsets. Run this patch only
if all attempts to scan fail.
NOTE: This patch works on Windows XP and Windows 2000 only.