The HP system diagnostics utility gathers and displays
information about your Windows based system. This information can
be especially helpful if you need telephone support for your HP
scanjet scanner or photosmart camera product. Installing this
utility before making a phone call to the HP Customer Care Center
will help the agent assisting you, and may save valuable time.
This is an updated utility and replaces the previous diagnostic
utility, version 1
The primary addition to the Destinations list for this update is
Microsoft Office XP.
Choose the file you want to
... moreChoose the file you want to download to your system. With your
... moreInstallation Instructions
Choose the file you want to download to your system. With your
mouse
Installation Instructions:
Choose the file you want to download to your system. With your
mouse, click on the file. The file will decompress into a default
folder c:sj407, or any folder of your choice. Go to c:sj407 (or
the folder you chose). Double-click on the file you downloaded.
Click "Unzip" on the win
If you have been using the 4100 with Win95 or Win98 and have
recently upgraded to Windows ME and installed the original 4100
scanning software (PrecisionScan LT 1.0), it may have asked you
whether you wanted to 'update your USB Supplement?' If you answered
'Yes' to this question then you will need this update to correct
the USB drivers for Win ME